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CHICAGO—October 5, 2021— The Office of Experience (OX) was recognized as Best of Industry for its redesign of the Forcepoint website for B2B clients in the 2021 WebAwards. These awards recognize the people and organizations responsible for developing the most effective and best web sites on the Internet today. Forcepoint is a visionary cybersecurity company… Continue reading The Office of Experience Wins Best of Industry WebAward for Forcepoint Work

October 6, 2021 —On September 21, Carlos Manalo and Kevin Baum joined Digital Transformation Connect, a virtual conference produced by B2B Online. Together, they delivered “Getting to the Heart of Enterprise Digital Transformation / Serving the Customers,“ a multifaceted presentation on how to execute an enterprise organization’s digital transformation process in a way that’s efficient and… Continue reading Carlos Manalo and Kevin Baum Present at “Digital Transformation Connect” Event

September 27, 2021 — Bryan Jones, Chief Technology Officer at the Office of Experience (OX), shared his expertise with the industry-leading business technology and transformation podcast Modern CTO, hosted by Joel Beasley. The episode, “Reimagining Your Brand Experience,” is now available to the public on all podcast platforms and will appear in the feeds of the… Continue reading Bryan Jones, CTO of the Office of Experience, Interviewed on “Modern CTO” Podcast

CHICAGO—September 16, 2021—The coronavirus pandemic changed life and business as we knew them. Accelerated by lockdown, companies quickly discovered that only the digitally focused would survive and thrive. Digital transformation and delivering a digital-first customer experience have emerged as essential to companies and brands. Examining what makes this possible and who is doing it best… Continue reading The Office of Experience Co-Founder Carlos Manalo Gets to the Heart of Digital Transformation at B2B Online

CHICAGO—September 8, 2021— Dot Foods is North America’s largest food industry redistributor, specializing in delivering less than truckload (LTL) orders to distributor customers in two-to-four days. In a key moment of digital transformation, Dot Foods determined that they needed to be more prepared to meet the demand of their customers online. In 2017, Dot Foods… Continue reading The Office of Experience Delivers on Innovation in Ecommerce for Dot Foods

Rebecca Loeser is the Senior Copywriter & UX Content Strategist at The Office of Experience. In this talk, she shares some of the fascinating work author, speaker and filmmaker David Dylan Thomas has done on the intersection of design and cognitive bias. She then provides insights on what Thomas’s research means for us as ethical… Continue reading Content Strategy for a Better World

CHICAGO—June 11, 2021— The Office of Experience (OX), a Chicago-based design and digital innovation agency, won a platinum award in the 17th Annual Marcom Awards for introducing Mack into the market as a medium-duty (MD) truck company. This work won the top award for its excellence in integrated marketing. OX architected a campaign around a… Continue reading Mack Wins Platinum at the Marcom Awards and Celebrates an Event-Filled June

CHICAGO—April 12, 2021— The Office of Experience (OX), a Chicago-based design and digital innovation agency, was named one of Chicago’s Best Places to Work by Crain’s Chicago Business. The seven-year-old agency placed 49th among the 100 companies honored. “This distinction has special significance to us,” said OX co-founder Carlos Manalo. “We opened our doors here… Continue reading The Office of Experience Is One of Chicago’s Best Places to Work

In case you are unaware, Google will be rolling out changes to their ranking algorithm in May of 2021. According to many reports, the change will be noticeable, but not on the level of other major changes they have rolled out previously. In the past, Google has incorporated ranking signals, such as whether your site has… Continue reading What to Know Around Google’s Upcoming Ranking Changes and Core Web Vitals

CHICAGO—February 18, 2021— The Office of Experience (OX) received a Bronze Award in the International Design Award (IDA) competition for its OX Discovery Kit and Brand Book. This material is intended for new employees in the organization, to elevate their welcome experience and to share the OX ethos, approach and values. The book features unconventional… Continue reading OX Wins International Design Award for Defining the Brand Experience of the Agency